Welcome to Coventry Building Society and The Co-operative Bank's 'Work Insights' hub

Want to see what it's really like to work for an ethical financial services provider that helps our members, customers and communities thrive? Join us to discover exciting careers, take on real-world challenges, build valuable workplace skills and take your first step towards a future where you can power good with every pound.

YOUR LEARNING JOURNEY

How the experience works

Follow the journey below: start with the introduction, try a career simulation, explore your pathways into the business, then put it all into practice with the AI interview coach.

1

Introduction

2

Career simulation

3

Pathways

4

Employability skills

5

AI interview coach

Step 1

Start here — get to know the organisation before diving into a simulation.

Work Experience
An Introduction to Coventry Building Society Group

An introduction to the group

Understand our history, the purpose that drives us, and our digital-first, human-always approach. Explore a range of careers with us and discover how our ethics and values-led culture makes us meaningfully different.

1 hour

Ages 14+

Step 2

Choose a Career Simulation — pick whichever interests you most. One is enough, but you're welcome to try all three.

Career Simulation
An Introduction to Coventry Building Society Group

Economic Crime

Discover the skills you need to succeed in Economic Crime, and the challenges and rewards along the way.

1 hour

Ages 14+

Start the Simulation
Career Simulation
An Introduction to Coventry Building Society Group

Customer Service

Discover the skills you need to succeed in Customer Service, and the challenges and rewards along the way.

1 hour

Ages 14+

Start the Simulation
Career Simulation
An Introduction to Coventry Building Society Group

Ethical and Corporate Communications

Discover the skills you need to succeed in Ethical and Corporate Communications, and the rewards along the way.

1 hour

Ages 14+

Start the Simulation
Step 3

Now you've had a taste of the work — see how you could actually get in.

Pathways
An Introduction to Coventry Building Society Group

Pathways at the Group

Understand the pathways available into the organisation, and the easiest ways to put your best foot forward.

1 hour

Ages 14+

Step 4

Build the skills employers value most, in ten bite-sized modules.

Employability Skills

Problem-solving

Break down complex issues and work through them step by step to find a workable solution
Employability Skills

Teamwork

Collaborate effectively, share credit, and pull in the same direction as the people around you.
Employability Skills

Communication

Explain ideas clearly, listen actively, and adjust your message for different audiences.
Employability Skills

Creativity

Generate fresh ideas and alternative solutions when the obvious answer isn't working.
Employability Skills

Leadership

Motivate a team, make decisions under uncertainty, and take ownership of outcomes.
Employability Skills

Adaptability

Stay effective when plans change, priorities shift, or the goalposts move.
Employability Skills

Time management

Prioritise competing demands and get the important things done without the last-minute scramble.
Employability Skills

Emotional intelligence

Recognise and manage emotions — your own and other people's — in high-pressure moments.
Employability Skills

Cultural awareness

Work confidently and respectfully across different backgrounds, perspectives and working styles.
Employability Skills

Conflict resolution

Navigate disagreements calmly and find outcomes that work for everyone involved.
Step 5

Now you've got the information - put it to the test with our Interview Coach.

AI Interview Coach
An Introduction to Coventry Building Society Group

AI Interview Coach

Put everything you've learned into practice with real interview scenarios and instant AI feedback.

Self-paced

Ages 14+

Start the interview

What are the benefits of these programmes?

Interactive online learning

Virtual Work Experience provides an engaging platform for you to explore different industries and careers remotely.

Practical skills development

You can complete real-world tasks and projects designed with top employers, helping you gain practical insights and workplace skills.

Flexible and accessible

Programmes can be completed at your own pace and often include webinars with industry professionals.

About us

As a Group, we're building a strong organisation with a shared purpose: we power good with every pound. Bringing together Coventry Building Society and The Co-operative Bank, we're deeply passionate about our members, customers and communities. And with our combined history of 300 years, we're built on mutuality, ethics and values.

Who we are - Coventry Building Society Group colleagues

Who we are

We're driven by a deep focus on community, with a commitment to always doing the right thing. Trusted by over four million people, we're a mutually owned business free from shareholders. Our ethics and dedication guide us to provide great value, service and security for all.

What we do

As a Group, we offer a range of financial products and services including savings, mortgages, current accounts for both customers and businesses, commercial and unsecure lending and specialist accounts for purpose led organisations like charities and co-operatives. Everyone in the Group plays a part in doing brilliant things for members and customers, whether directly helping members on the phone or in branch, or as part of our support functions.

What we do - Coventry Building Society Group products and services
Where we do it - Coventry Building Society Group offices

Where we do it

We have head offices in Coventry and Greater Manchester, with over 100 member and customer facing branches

What is the AI Interview Coach?

You'll find this coach linked inside every experience so it's easy to pick up wherever you are in your journey.

1

Sign up

2

Choose an experience

3

Complete modules

4

AI Interview Coach

5

Get certified

Practise real scenarios

Answer realistic interview questions tailored to the role.

Get instant AI feedback

Receive scored feedback on clarity, relevance and confidence.

Track your readiness

See your career readiness score improve before and after.

Try the Interview Coach now

Together, we’ll build something bigger

Taking part in Work Insights not only gives the chance to discover a range of careers and pathways Coventry Building Society offer, but the opportunity to learn how we set ourselves apart from other financial services organisations. You’ll also learn how to develop your personal brand and market yourself effectively to a potential employer, prepare for interviews, boost your CV and get a step ahead of the competition in the recruitment process.

In an increasingly digitised world, with hybrid working the norm, this is a flexible and practical solution to gaining meaningful work experience with us and if you complete all modules in full, you’ll be awarded a certificate to include on your CV.

Frequently asked questions

When will I hear back if I have been successful with my application
When will the programme take place and do I have to be completed in one go?
What does the application process involve?
If I am succesful in my application, how do I access the programme?
Do you have to want to work in financial services to take part?
What do you expect from participating young people and why should I take part?
Is there a cost to take part?
As a teacher or colleague, how can I promote the programme?

We've added this useful video resource so you can get all the information you need to promote this programme to your students.