Welcome to Coventry Building Society and The Co-operative Bank's 'Work Insights' hub
Want to see what it's really like to work for an ethical financial services provider that helps our members, customers and communities thrive? Join us to discover exciting careers, take on real-world challenges, build valuable workplace skills and take your first step towards a future where you can power good with every pound.

YOUR LEARNING JOURNEY
How the experience works
Follow the journey below: start with the introduction, try a career simulation, explore your pathways into the business, then put it all into practice with the AI interview coach.
1
Introduction
2
Career simulation
3
Pathways
4
Employability skills
5
AI interview coach
Start here — get to know the organisation before diving into a simulation.

An introduction to the group
Understand our history, the purpose that drives us, and our digital-first, human-always approach. Explore a range of careers with us and discover how our ethics and values-led culture makes us meaningfully different.
1 hour
Ages 14+
Choose a Career Simulation — pick whichever interests you most. One is enough, but you're welcome to try all three.

Economic Crime
Discover the skills you need to succeed in Economic Crime, and the challenges and rewards along the way.
1 hour
Ages 14+

Customer Service
Discover the skills you need to succeed in Customer Service, and the challenges and rewards along the way.
1 hour
Ages 14+

Ethical and Corporate Communications
Discover the skills you need to succeed in Ethical and Corporate Communications, and the rewards along the way.
1 hour
Ages 14+
Now you've had a taste of the work — see how you could actually get in.

Pathways at the Group
Understand the pathways available into the organisation, and the easiest ways to put your best foot forward.
1 hour
Ages 14+
Build the skills employers value most, in ten bite-sized modules.
Problem-solving
Teamwork
Communication
Creativity
Leadership
Adaptability
Time management
Emotional intelligence
Cultural awareness
Conflict resolution
Now you've got the information - put it to the test with our Interview Coach.

AI Interview Coach
Put everything you've learned into practice with real interview scenarios and instant AI feedback.
Self-paced
Ages 14+
What are the benefits of these programmes?
Interactive online learning
Virtual Work Experience provides an engaging platform for you to explore different industries and careers remotely.
Practical skills development
You can complete real-world tasks and projects designed with top employers, helping you gain practical insights and workplace skills.
Flexible and accessible
Programmes can be completed at your own pace and often include webinars with industry professionals.
About us

As a Group, we're building a strong organisation with a shared purpose: we power good with every pound. Bringing together Coventry Building Society and The Co-operative Bank, we're deeply passionate about our members, customers and communities. And with our combined history of 300 years, we're built on mutuality, ethics and values.

Who we are
We're driven by a deep focus on community, with a commitment to always doing the right thing. Trusted by over four million people, we're a mutually owned business free from shareholders. Our ethics and dedication guide us to provide great value, service and security for all.
What we do
As a Group, we offer a range of financial products and services including savings, mortgages, current accounts for both customers and businesses, commercial and unsecure lending and specialist accounts for purpose led organisations like charities and co-operatives. Everyone in the Group plays a part in doing brilliant things for members and customers, whether directly helping members on the phone or in branch, or as part of our support functions.


Where we do it
We have head offices in Coventry and Greater Manchester, with over 100 member and customer facing branches
A simple sign up process
1
Sign up
Begin any of the programmes to start the quick and free registration.
2
Start learning
Access expert-led modules, interactive lessons, and get stuck into your career journey.
3
Get certified
Gain a completion certificate that can be added to your CV.
What is the AI Interview Coach?
1
Sign up
2
Choose an experience
3
Complete modules
4
AI Interview Coach
5
Get certified

Practise real scenarios
Answer realistic interview questions tailored to the role.
Get instant AI feedback
Receive scored feedback on clarity, relevance and confidence.
Track your readiness
See your career readiness score improve before and after.
Together, we’ll build something bigger
Taking part in Work Insights not only gives the chance to discover a range of careers and pathways Coventry Building Society offer, but the opportunity to learn how we set ourselves apart from other financial services organisations. You’ll also learn how to develop your personal brand and market yourself effectively to a potential employer, prepare for interviews, boost your CV and get a step ahead of the competition in the recruitment process.
In an increasingly digitised world, with hybrid working the norm, this is a flexible and practical solution to gaining meaningful work experience with us and if you complete all modules in full, you’ll be awarded a certificate to include on your CV.
Frequently asked questions
Once you have applied for your programme, you will receive a confirmation email. You will be notified about the outcome of your application via email at least 3 days before the programme start date. Good luck!
You’ll be accessing the programme on demand. This allows you the freedom to complete the modules any time to suit you, either at home or at school. All module content will be available for you to work through at your own pace, and you don’t have to complete it in one go. This also allows schools to fit the programme modules into a work experience week, ‘Futures’ week, PSHE or tutor time at school if you want students to take part as a bulk student cohort.
Applying for a place is simple. If you’re applying as an individual student, you’ll need to provide your full name and email address, set up a password, confirm you’re over the age of 13 and agree to our terms and conditions. If you're a school or college wanting to take part, get in touch with our schools and colleges lead Jo Bishop for support in getting started. (jo.bishop@springpod.com)
You will be able to access the programme from your dashboard on the day it goes live.
The programme is not just aimed at those aspiring to a career in financial services and showcases a wide range of careers and career pathways available within our organisation that you may not expect to find. Coventry Building Society have developed it as a part of the company’s secondary school outreach and wider ‘Better Futures’ community programme.
Together, we’ve worked hard to ensure that whilst learning about Coventry Building Society, you will also develop non-career specific life skills and work readiness, making it therefore relevant to all young people and career aspirations.
We know that gaining credible work experience can be tough for young people and we want to help. Volunteering to take part in this programme shows self-initiative and drive, both of which are hugely attractive attributes to future employers, and to higher education providers. You don’t have to be the most confident, or the most academically gifted to take part.
We just need you to be willing to get actively involved in the content and we’d strongly encourage you to complete all the modules included so that you receive a certificate of completion. Doing this will not only mean you gain maximum benefit from the programme, but it’ll also allow you to add onto your CV that you’ve taken part. A win win!
Feedback we’ve received from young people who’ve already taken part is that the programme increased:
Understanding of the different pathways into the world of work
Confidence in speaking or networking with industry professionals
Understanding of different careers in financial services
Understanding of what working life is like at a purpose-led employer
No, this is a completely free programme for young people and schools to take part in.
As a teacher or colleague, how can I promote the programme?
We've added this useful video resource so you can get all the information you need to promote this programme to your students.